CASE STUDY:
Palomino Helps Neighbourly Centralize Business Intelligence for Rapid Growth and Public Listing
Palomino Helps Neighbourly Centralize Business Intelligence for Rapid Growth and Public Listing
Neighbourly, recognized as one of Canada's best managed and fastest growing companies, is Canada's largest and fastest growing network of independent pharmacies. Neighbourly's goal was to aggregate all store data in a central data warehouse to analyze and find synergies between their pharmacies. To achieve this, they needed an efficient development process and cost-effective integration solutions.
CHALLENGES
Neighbourly faced several challenges in their quest for centralized business intelligence. Firstly, they lacked a central data warehouse to consolidate store data. Additionally, the various individual stores used different systems and vendors, making it difficult to combine and analyze the disjointed data. This issue was evident in both their cash register and point of sale systems, as well as their drug prescription systems.
SOLUTION
Palomino played a crucial role as Neighbourly's integration partner, addressing their data consolidation and normalization requirements. Palomino built vendor-specific connectors to transform the decentralized data into a centralized and normalized format. These connectors seamlessly gathered data from 16 individual stores, with the capacity to support up to 300+ stores in the future.
IMPLEMENTATION AND RESULTS
Palomino successfully integrated Neighbourly's diverse systems, including cash register and point of sale systems, as well as drug prescription systems. By developing connectors specific to each vendor, Palomino enabled the centralized and normalized view of Neighbourly's entire operation, accessible through the data warehouse. This empowered Neighbourly with valuable business intelligence, including visualizations such as pie charts and bar graphs representing their monthly, quarterly, and daily performance and more.
CONTINUOUS SUPPORT AND GROWTH
As Neighbourly continues to acquire new pharmacies, Palomino remains their trusted integration partner by facilitating the seamless integration of each new group of pharmacies, ensuring ongoing support for Neighbourly's growth. During Neighbourly's journey towards becoming a publicly listed company on the Canadian stock market, Palomino continued to support the company in meeting additional compliance requirements and enhancing data management and disaster recovery planning. Most recently, Palomino assisted Neighbourly in integrating their accounting systems, further streamlining their operations.
FUTURE PROSPECTS
Palomino's commitment to Neighbourly's growth remained unwavering, and we look forward to assisting Neighbourly in their unforeseeable future endeavors.
CONCLUSION
Palomino's partnership with Neighbourly was instrumental in centralizing business intelligence for Neighbourly's rapid growth and journey towards public listing. By overcoming integration challenges and providing efficient development solutions, Palomino enabled Neighbourly to leverage data from their expanding network of pharmacies. With Palomino's ongoing support, Neighbourly remained well-equipped to capitalize on new opportunities and continue their trajectory as a leading force in Canada's pharmacy industry.
